Sarova Whitesands Beach Resort & Spa
Period: March 1999 – November 2002
Website: Sarova Whitesands
Location: Mombasa, Kenya
Managed all revenue centers within the Food and Beverage department to optimize profitability.
One of East Africa’s premier beach resorts, set on 23 acres with lush landscapes, 338 rooms, diverse dining outlets, and extensive leisure facilities including a spa, kids club, and water-sports center.
- Introduced themed evenings to increase guest engagement and revenue across outlets.
- Implemented incentive schemes for outlet managers, reducing expenses and increasing profitability through healthy competition.
- Shifted 80% of the Food & Beverage workforce to commission-based roles, boosting staff motivation and significantly enhancing revenue performance.
