We are known for value for money and commitment to the hospitality morals that meet international expectations. Our credence is to instill trust and confidence to our clients by delivering our promise with excessive passion and integrity.

We ONLY succeed when you excel and your desired goals and objectives becomes our commitment and excellence. We are more obsessed with bonding and developing a relationship with our clients because we understand the main ingredient of hospitality management is to build solid relationship foundation.
No matter how big you are, public or private, and in what segment of hospitality & Tourism you do or chose to set up business, we can always offer winning solutions to help you achieve your objectives.


Our Services

What We Do

Our company provides consulting services on classification, grading and star rating of hotels, lodges, restaurants and camping sites with an evaluated international world class standards based on the setup and entire organization of the place.

Europe and the U.S. use different hotel star rating systems. In Europe, four stars are the max, whereas the American system goes as high as five. In the U.S., a variety of private agencies and websites award stars, and criteria for the categories vary. A one-star rating may simply mean that the hotel offers basic accommodations and limited menities. Although similar to a one-star hotel, a two-star hotel is generally part of a larger chain and offers a few more amenities.Three-star hotels are typically part of larger, more upscale chains or hotel groups.Four-star hotels are large, upscale establishments, fully staffed, and complete with tons of extras. Five-star hotels are the most luxurious properties in the world.

Strategic Planning

Hotels are classified according to the hotel size, location, target markets, levels of service, facilities provided, number of rooms, ownership and affiliation etc.

  • By size or number of rooms.
  • By target Market.
  • By levels of service.
  • By ownership and affiliations.

Our Business development team works with investors who want to venture in to the hospitality industry but may be in lacking know how of the industry.

We start with Concept Development, do a feasibility study of the proposed business, develop a business plan that can be used to source for funding from financial institutions; we work with established architects, quantity surveyors and interior designers to ensure that the business design is unique and captures the intended theme.

Strategic Planning

Focusing on the unique selling points of your property, our hotel management experts will develop a customized and creative strategic hotel opening plan. Our proven and creative methodology of positioning new hotels and innovating concepts has brought our clients solid results with a very positive return on their investment. With our best practices and hands on approach, we will turn your property to become a market leader and uncover its hidden revenue potential, driving both top line revenue and bottom line profit.

  • Content Development.
  • Feasibility Study.
  • Business Plan.
  • Design & Architecture
  • Project Management.

At Marhaba Consulting, we believe that having the right staff at the right place is the most important ingredient to any business success.

We carry out a comprehensive checks on references and backgrounds, carefully assessing the gaps and needs of particular skills that are required. We develop working standard operating procedures (SOP’s) in line with the established theme and rating of the establishment.

Strategic Planning

We take this initiative to enable the training and growth of employees within the organization. This allows not only employees to grow but also organizations to fill in the gaps created by emerging technologies and a shallow talent pool to fill these positions.

  • Stage # 1. Exploration
  • Stage # 2. Establishment
  • Stage # 3. Mid-Career
  • Stage # 4. Late Career
  • Stage # 5. Decline

Marhaba Hospitality Consultancy undertakes Hospitality Management Contracts in the Region.

The financial success of any Hospitality facility is largely dependent on the skill and ability of on-site management. In this arrangement, the investor is at ease from all management undertakings and operations with a monthly agreed fee, retaining ownership and creating residual value.

Strategic Planning

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  • We Provides Business Continuity
  • We help you Save Money
  • We add a reassuring layer of expertise
  • We Save you Time and Resources

Every business owner feels his business is capable of earning more than the current returns.

Our team of dedicated revenue management experts works with management and investors to drive REVPAR and significantly increase the Property’s GOP. Besides advising how to grow the revenue, we also recognize there are departments which are cost centres and we work with the Management to identify areas of cost savings which cumulatively save millions of shillings in the long run. By helping management to stick to the laid down budgets, we ensure that costs budgets are met at all times.

Strategic Planning

Ultimately, revenue management is about improving financial results. However, to do this, we study how your hotel is performing. We monitor the most essential key performance indicators (KPIs)..

  • Occupancy Rate
  • Average Daily Rate (ADR)
  • RevPAR
  • GOPPAR

Are you looking for a

Hospitality Consultant?

Schedule your company strategy session right now!

When hoteliers are in the thick of things running their daily operations, it’s often difficult to take a step back and look at things with a fresh eye to identify areas of improvement.We are the best hospitality consulting company to work with if you need an objective opinion to help you uncover areas of opportunity and potential problems, and give you guidance on how to address them.Our operational analysis services offer a full 360-degree view of your business.

01

Profit and Loss Analysis:

The firm provides an in-depth analysis of your profit and loss statement and highlights areas of concern and opportunities for improvement.

02

Marketing Analysis

This top hospitality business consultant helps you determine main and secondary markets and comes up with a strategy to reach them.

03

Human Resource Analysis

Human Resource Analysis: This guidance includes examining your HR department, tax requirements, a local wage, and benefits survey, and your interviewing and recruitment procedures.